We're happy to inform you that all service is now fully restored for all eloomi Infinite customers. We apologize for the inconvenience this may have caused. Future precautions are now in place to prevent service degradation.
Posted Mar 02, 2023 - 14:32 CET
Monitoring
An optimization has been implemented and service has been restored. Customers can again access their eloomi Infinite environments. We are monitoring to ensure optimal performance is consistently maintained.
Posted Mar 02, 2023 - 14:20 CET
Identified
We have identified the cause and are optimizing infrastructure to make platforms accessible again.
Posted Mar 02, 2023 - 14:02 CET
Investigating
We're currently experiencing delayed response time accessing eloomi Infinite platforms. This is being treated as a top priority by the team investigating immediately. We will post regular updates until the incident is resolved. We apologize for the inconvenience at this stage.
Posted Mar 02, 2023 - 13:47 CET
This incident affected: eloomi Infinite (eloomi Infinite web application, eloomi Infinite API, eloomi Infinite Mobile Application, SCORM player).