Delayed and failing uploads in our US storage region
Incident Report for WeTransfer
Resolved
The incident has been resolved, the downloads and uploads are working normally again
Posted May 03, 2021 - 14:49 UTC
Monitoring
The system capacity has increased and we are processing the jobs again at a healthy rate, the upload delays should be decreasing and the downloads should be starting properly again.
Posted May 03, 2021 - 14:34 UTC
Identified
We have identified an issue with transfer uploads and downloads being delayed to and from our US service region. We are currently working on resolving the issue.
Posted May 03, 2021 - 14:06 UTC
This incident affected: WeTransfer (Downloads, Uploads).