Outbound mail flow performance degraded
Incident Report for Mailprotector
Resolved
Outbound queues were not processing fast enough. The team increased processing performance, and the delays have been resolved. Outbound queues will be monitored to ensure the improved performance is maintained.
Posted Dec 09, 2021 - 21:11 EST
Update
The team is continuing to investigate the issue. Observed delays can be up to one hour.

Inbound mail flow is not affected.
Posted Dec 09, 2021 - 20:21 EST
Investigating
We are investigating deferred messages and failed SMTP Authenticated connections of outbound messages. Inbound mail flow is not affected.
Posted Dec 09, 2021 - 19:36 EST
This incident affected: CloudFilter and SafeSend Email Security.
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