Intermittent call setup failures
Incident Report for Pexip Service
Resolved
No further issues have been observed or reported and all systems are operational at this time.
Posted Feb 08, 2021 - 20:45 UTC
Monitoring
Our engineering teams have identified the issue and implemented a mitigation. We are restoring the services to full functionality, while monitoring for any other possible issues.
Posted Feb 08, 2021 - 15:13 UTC
Update
Our teams are still investigating the issue, but have observed a wider impact on the service. We are currently commiting all resources available to identify and fix the issue.
Posted Feb 08, 2021 - 14:00 UTC
Investigating
We have observed some intermittent call setup failures, our teams are currently investigating the situation.
Posted Feb 08, 2021 - 11:32 UTC
This incident affected: Registration and Call Service, VMR service, Cloud Video Interop for Microsoft Teams, and Google Meet Interoperability Service.