CxEngage Platform Degradation
Incident Report for CxEngage
Resolved
This incident has been resolved.
Posted Jan 03, 2023 - 18:45 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 03, 2023 - 18:25 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 03, 2023 - 18:02 UTC
Identified
The issue has been identified and our Engineering Team is taking steps to mitigate the issue.
Posted Jan 03, 2023 - 17:59 UTC
Update
We are continuing to investigate this issue.
Posted Jan 03, 2023 - 17:35 UTC
Update
We are continuing to investigate this issue.
Posted Jan 03, 2023 - 17:32 UTC
Investigating
Lifesize is currently investigating an issue with call degradation within the CxEngage Platform. We will update the status page as more information becomes available.
Posted Jan 03, 2023 - 17:21 UTC
This incident affected: CxEngage - North America Region (Voice Services, Messaging Services) and CxEngage - Europe Region (Voice Services, Messaging Services).
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