Delayed SIM Activations
Incident Report for Hologram
Resolved
This incident has been resolved.
Posted Jul 09, 2021 - 04:40 UTC
Monitoring
Our backlog continues to drain and we will continue to monitor the backlog and worker queues as they process the remaining tasks.
Posted Jul 08, 2021 - 19:59 UTC
Identified
There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Posted Jul 08, 2021 - 16:15 UTC
This incident affected: SIM Management (Device Dashboard, REST API) and Data Services (SMS over IP).