Qualys Cloud Platform Operations is continuing to work on a fix for the issue causing an indexing delay on the Qualys US Platform 3. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6167.
Posted May 15, 2021 - 02:50 PDT
Update
Qualys Cloud Platform Operations is continuing to work on a fix for the issue causing an indexing delay on the Qualys US Platform 3. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6167.
Posted May 14, 2021 - 05:54 PDT
Update
Qualys Cloud Platform Operations is continuing to work on a fix for the issue causing an indexing delay on the Qualys US Platform 3. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6167.
Posted May 12, 2021 - 06:41 PDT
Identified
Qualys Cloud Platform Operations has identified the issue causing an indexing delay on the Qualys US Platform 3 and a fix is being implemented. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6167.
Posted May 11, 2021 - 21:35 PDT
Investigating
Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6167.
Posted May 11, 2021 - 12:01 PDT
This incident affected: US Platform 3 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA)).