Imperva Management Console Service Impact Detected
Incident Report for Imperva
Resolved
The incident has been resolved. The Imperva Management Console is accessible.
During this event customers weren’t able to use the Management Console.
There was no impact on site protection.
Posted Feb 15, 2021 - 18:30 UTC
Update
We are continuing to monitor. A fix has been implemented and we continue monitoring the results. Access to the portal has been restored.
Posted Feb 15, 2021 - 15:32 UTC
Update
We are continuing to monitor for any further issues and have temporarily paused the rollout of new Account and Website Dashboards. Customers will be unable to see the new Dashboards on MY, but all existing dashboards will still be available.
Posted Feb 15, 2021 - 13:01 UTC
Monitoring
A fix has been implemented and we continue monitoring the results. Access to the portal has been restored.
Posted Feb 15, 2021 - 12:10 UTC
Investigating
An issue has reappeared causing potential service degradation, affecting Imperva Management Console. Some customers may experience login slowness and login failure. Technical teams are investigating. Further updates will follow.
Posted Feb 15, 2021 - 11:29 UTC
Monitoring
A fix has been implemented and service is being monitored.
Posted Feb 15, 2021 - 11:07 UTC
Investigating
We have discovered a potential service degradation, affecting Imperva Management Console. Some customers may experience login slowness and login failure. Technical teams are investigating. Further updates to follow.
Posted Feb 15, 2021 - 10:51 UTC
This incident affected: Services (Imperva Management Portal UI).