We're currently seeing intermittent problems with our API

Incident Report for Klarna

Resolved

This incident has been resolved and all systems are back to normal.

Posted Apr 23, 2021 - 12:49 CEST

Monitoring

Our systems are recovering and will be back to normal shortly.

Posted Apr 23, 2021 - 12:48 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2021 - 12:47 CEST

Update

We are continuing to investigate this issue.

Posted Apr 23, 2021 - 12:35 CEST

Update

We are continuing to investigate this issue.

Posted Apr 23, 2021 - 12:34 CEST

Investigating

Our engineering teams have been alerted and are actively investigating. We will update as soon as we have more information.

The current impact is:
Klarna Payments (KP) and Klarna Checkout (KCO) have a high percentage of failures in the US
Klarna Payments (KP) has degraded performance in the EU
Klarna Checkout (KCO) has a high percentage of failures in the EU

Posted Apr 23, 2021 - 12:13 CEST