Storyline 360: AI Text to Speech Fails to Generate with High Character Count

Incident Report for Articulate

Resolved

Hi all - thank you for your patience while our team investigated and resolved the error. Everything is operating normally again. If you have any questions or need help, please contact our Support team!
Posted 2 months ago. Jan 14, 2025 - 16:25 UTC

Identified

Hi all! Our team has released a fix for the error some users encountered where generating AI text-to-speech greater than 650 characters would fail. This fix should be released immediately, and we'll let you know when that error is resolved.
Posted 2 months ago. Jan 14, 2025 - 15:48 UTC
This incident affected: Articulate 360 (Storyline 360 Text to Speech).
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