Elevated response times

Incident Report for BigCommerce

Resolved

This issue has been resolved.

Posted Jan 26, 2021 - 14:14 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 26, 2021 - 14:12 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 26, 2021 - 14:06 CST

Investigating

BigCommerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.

Posted Jan 26, 2021 - 13:58 CST

This incident affected: Storefront.