The interruption in service has been fully resolved. Our Engineers have confirmed a full resolution after actively monitoring all systems.
Posted Mar 09, 2023 - 18:45 EST
Monitoring
The interruption in service has been resolved and services have been restored.
Our Engineers are actively monitoring all systems and we will provide one final notice to confirm service for all Wisely users has been fully restored.
Posted Mar 09, 2023 - 18:32 EST
Identified
Wisely's Engineers have identified the issue causing the interruption in service and some users are now seeing services recover as we are in the process of mitigation.
We will continue to work to resolve the issue as soon as possible and provide frequent updates until service is fully restored.
Posted Mar 09, 2023 - 17:52 EST
Update
We are continuing to investigate this issue.
Posted Mar 09, 2023 - 17:24 EST
Investigating
Wisely's Engineers are investigating the interruption in service for our users. We are working to resolve as soon as possible and will provide periodic updates until service is fully restored.
Posted Mar 09, 2023 - 17:21 EST
This incident affected: Host (Wisely Host iPad App (iOS)) and Wisely Dashboard (Web), Wisely API, Google Partner API.