We are continuing to monitor the situation to ensure full service recovery.
Posted Dec 23, 2021 - 00:20 UTC
Update
We have applied a mitigation to the coordination layer, and observe that deployment orchestration operations are now completing successfully. There may be a delay in the Elastic Cloud UI before deployment changes are visible. We are continuing to monitor the situation to ensure full service recovery.
Posted Dec 22, 2021 - 18:44 UTC
Update
We are investigating an issue which appears to be affecting deployment orchestration (Create/Edit/Restart/Delete operations), potentially across AWS us-east-1. At this time it appears to be the result of an impaired instance in the coordination layer, however we will provide more details as they become available.
Posted Dec 22, 2021 - 17:33 UTC
Update
We are working on resolving some of the impact to the platform caused by the AWS service disruption.
Posted Dec 22, 2021 - 16:00 UTC
Identified
From our investigations we've determined that some single deployment nodes in us-east-1a were impacted. Customers with HA deployment nodes were not impacted. The affected availability zone was AWS us-east-1, and we have confirmed status resolution from AWS. Single deployments nodes that were affected are being restored. The next update will be provided within one hour.
Posted Dec 22, 2021 - 14:29 UTC
Investigating
We are investigating an issue which appears to be affecting network in one availability zone in AWS us-east-1. Customers may have issue accessing some of the deployments. Update will be provided within one hour.
Posted Dec 22, 2021 - 13:18 UTC
This incident affected: AWS N. Virginia (us-east-1) (Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-1).