Region outage on AWS US-EAST-1 region

Incident Report for Platform.sh

Resolved

This incident has been resolved.

Posted Dec 22, 2021 - 21:38 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 22, 2021 - 15:10 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 22, 2021 - 13:34 UTC

Monitoring

Our monitoring has detected issues with our cloud infrastructure provider which affect sites hosted on the US-EAST-1 region, as noted from their status page: https://status.aws.amazon.com/. Our operations team has been notified and they are investigating the issue with our provider.

We will update you as soon as we have further information.

Posted Dec 22, 2021 - 13:33 UTC

This incident affected: USA (East) (us.platform.sh) and USA-2 (East 2) (us-2.platform.sh).