Enrollment errors
Incident Report for Kandji
Resolved
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Posted Mar 16, 2022 - 11:59 PDT
Monitoring
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
Posted Mar 16, 2022 - 11:24 PDT
Identified
The issue has been identified and a fix is being implemented. Customers may continue to experience impacted functionality. We will post an update as soon as additional information is available.
Posted Mar 16, 2022 - 10:45 PDT
Update
We are investigating a reported issue with access to the Kandji Web App. This may result in intermittent login failure, agent check-in failure, or errors during device enrollment. We will post an update as more information becomes available.
Posted Mar 16, 2022 - 09:53 PDT
Investigating
We are investigating a reported issue with Device Enrollments. We will post an update as more information becomes available.
Posted Mar 16, 2022 - 09:11 PDT
This incident affected: Kandji Core Components (Web App, macOS Agent, MDM Services).