5xx Errors for a Subset of Customers While Signing New Calls
Incident Report for Ciptex
Resolved
This incident has been resolved.
Posted Apr 03, 2023 - 21:51 BST
Update
Twilio engineers have identified the issue causing errors while signing Voice calls with a STIR/SHAKEN passport and are working on a resolution. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 03, 2023 - 20:52 BST
Identified
Twilio engineers have identified the issue causing errors while signing Voice calls with a STIR/SHAKEN passport and are working on a resolution. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 03, 2023 - 19:25 BST
Investigating
Twilio engineers are investigating errors while signing Voice calls with a STIR/SHAKEN passport. This is confined to a subset of customers. Twilio will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 03, 2023 - 18:11 BST
This incident affected: Twilio (Twilio PSTN).
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