Sharpen Q Service Disruption

Incident Report for Sharpen

Resolved

This issue is fully resolved.

Posted May 02, 2023 - 18:48 UTC

Monitoring

This issue is now corrected. We will continuing to monitor for the next 30 minutes to confirm sustained recovery.

Posted May 02, 2023 - 15:55 UTC

Identified

We have isolated the problem and have identified steps to correct. We are working through steps to correct now.

Posted May 02, 2023 - 15:51 UTC

Investigating

We are aware of a service disruption in our IZ0 isolation zone (app.sharpencx.com). We have all necessary resources engaged to restore service. Additional details will be provided soon.

Posted May 02, 2023 - 15:46 UTC

This incident affected: Isolation Zone 0 (Sharpen Q).