Zap runs are slightly delayed

Incident Report for Zapier

Resolved

Update: we're updating this incident to resolved, as we have not experienced any delay in the last 30 minutes.

Should you continue to see any issues despite this, please let us know:

https://zapier.com/app/get-help

Once again, thank you for your patience.

All the best,
~ Zapier Support

Posted Jan 22, 2023 - 07:49 PST

Monitoring

Update:

We noticed a single user had 2 high volume Zaps causing strain on our infrastructure.

We have since paused those Zaps and reached out to the user. As of 15:10 UTC, no delay has been detected.

If you continue to see issues, please let us know:

https://zapier.com/app/get-help

We thank you for your patience.

Kind regards,
~ Leo

Posted Jan 22, 2023 - 07:15 PST

Update

We are continuing to investigate this issue.

Posted Jan 22, 2023 - 07:13 PST

Update

We are continuing to investigate this issue.

Posted Jan 22, 2023 - 06:42 PST

Investigating

Hi all 👋

We're currently investigating Zap runs where there may be a slight delay.

In our tests, this can occur with both instant and polling trigger Zaps. The delay can range from 30 seconds to one minute. This started on 22 January 2023 - 12:12 PM UTC and is ongoing.

We're currently looking at ways to reduce these delays. Please accept our apologies for the inconvenience.

Please subscribe to updates to receive notifications about this incident.

For any other issues, please contact: https://zapier.com/app/get-help.

We'll get back to you with more information as soon as we can.

All the best!
~ Zapier Support

Posted Jan 22, 2023 - 06:41 PST

This incident affected: Zaps (Searches & Writes).