'Could not connect to server' preventing sign in to the Field Worker Application

Incident Report for Service Fusion

Resolved

This incident has been resolved.

Posted Oct 04, 2022 - 15:33 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 04, 2022 - 13:03 CDT

Update

We are continuing to investigate this issue.

Posted Oct 04, 2022 - 12:57 CDT

Investigating

We are currently investigating reports of receiving an error when attempting to sign - in to the field worker application. Error received: "Could not connect to the server"

Posted Oct 04, 2022 - 12:27 CDT

This incident affected: Worker App.