Database issues have been resolved. Affected accounts are currently active and fully functional.
Posted Feb 17, 2023 - 21:57 PST
Monitoring
Database issues for affected accounts should be resolved. We will continue monitoring as usual. If you observe any issues, please reach out to support@ontraport.com.
Posted Feb 17, 2023 - 21:44 PST
Update
Database failure has been confirmed as critical. We are currently working to restore functionality.
Posted Feb 17, 2023 - 19:57 PST
Update
We are continuing to address the impacted database infrastructure.
Posted Feb 17, 2023 - 19:08 PST
Update
We are continuing to work on a fix for the impacted databases.
Posted Feb 17, 2023 - 17:21 PST
Identified
We are currently experiencing an issue with part of our database infrastructure; we are working on a fix.
Posted Feb 17, 2023 - 15:35 PST
This incident affected: Isolated (Isolated Accounts).