Granicus Issue Notification: Legistar SSO Login Issues
Incident Report for Granicus System
Resolved
We have resolved the issue affecting Legistar Single Sign-on authentication and verified that users are now able to successfully log in successfully.

If you have any questions or would like more information about this issue, please contact us at support.granicus.com.
Posted Feb 01, 2021 - 10:36 MST
Update
Updated Notice of Disruption in Service for Granicus.

Issue Summary & Impact Update: Granicus teams continue to work on the issue causing Legistar SSO login errors associated with SAML and incorrect redirects. All application support teams are engaged and another update will be provided shortly.
Product: govMeetings - Legistar SSO

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Feb 01, 2021 - 09:48 MST
Investigating
Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: Granicus Engineers are currently investigating an issue affecting clients with Legistar Single Sign-On. Our teams are working on this issue as priority and more information will provided shortly.
Product: govMeetings - Legistar SSO

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Feb 01, 2021 - 08:15 MST
This incident affected: govMeetings - Live Video, Legislative and Agenda (Legistar).