Support Chat Impairment

Incident Report for Phone.com, Inc.

Resolved

This issue has been resolved.

Posted Feb 16, 2023 - 11:25 EST

Identified

We are aware of an issue that is preventing customers from initiating support chats from within our applications. We know the root cause and are working urgently to resolve the issue. Meanwhile, to reach our support team via chat, you can visit https://support.phone.com/contact-us.

Posted Feb 15, 2023 - 13:34 EST

This incident affected: Customer Service.