Degraded Performance Documents/Presentations/PDFs - eu.wdesk
Incident Report for Workiva
Resolved
Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.
Posted Jan 12, 2023 - 21:07 UTC
Monitoring
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.
Posted Jan 12, 2023 - 20:11 UTC
Update
We are continuing to investigate this issue. We will provide an update as soon as possible.
Posted Jan 12, 2023 - 18:57 UTC
Update
Our team continues to work towards a resolution. We will provide another update once more information becomes available.
Posted Jan 12, 2023 - 17:39 UTC
Investigating
We are currently investigating reports that creating new documents or presentations results in an error. We will provide an update as soon as possible.
Posted Jan 12, 2023 - 16:55 UTC
This incident affected: Workiva Platform (EU) (Productivity (Documents, Spreadsheets, Charts, Presentations)).