Issues receiving 2fa codes to log into Paubox dashboard

Incident Report for Paubox System Status

Resolved

We have been informed carrier issues are resolved, all users should be able to authenticate log in successfully.
Posted 9 months ago. Aug 30, 2024 - 18:07 UTC

Update

Provider reports US based issues are resolved - there may still be carrier specific complications. We will share another update when we hear these have been corrected.
Posted 9 months ago. Aug 28, 2024 - 22:16 UTC

Monitoring

As of 8.27.24, some customers reported issues receiving 2fa codes needed to log into their dashboards; we confirmed our provider is experiencing intermittent outages. We'll continue to track the issue and update support tickets once service has been restored.
Posted 9 months ago. Aug 28, 2024 - 16:09 UTC
This incident affected: Paubox Dashboard.