Share of Search reports for Walmart may have stale data

Incident Report for Salsify

Resolved

Our data vendor has resolved the the issue that was preventing feeds from running, affecting Walmart Share of Search reports published after Tue, November 23rd, 10am EST. Reports are now being generated successfully.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Posted Dec 02, 2021 - 09:25 EST

Identified

Our data vendor is experiencing an issue that is preventing feeds from running.

Walmart Share of Search reports published after Tue, November 23rd, 10am EST will not be generated until the outage is resolved.

We've escalated the issue with our vendor and they are working towards a resolution.

Posted Dec 01, 2021 - 11:16 EST

This incident affected: Salsify Application (Insights).