Support Ticket Response Problems

Incident Report for SharpSpring

Resolved

This incident has been resolved.

Posted Sep 07, 2022 - 12:17 EDT

Identified

All SharpSpring users are unable to respond to Support Tickets via Email. The root cause has been identified, and we're actively working to resolve this problem. In the meantime, please use the Support Portal to respond to cases as this is still functional. We hope to have everything back to normal as soon as possible.

Posted Sep 07, 2022 - 11:14 EDT

This incident affected: SharpSpring Application.