Update: We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Restoration Time: All services were restored as of 19:46 UTC.
Start Time: 18:48 UTC End Time: 19:46 UTC
We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Nov 24, 2020 - 22:57 UTC
Monitoring
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
If you are still experiencing issues, please contact customer support.
Start Time: 18:48 UTC End Time: 19:46 UTC
Posted Nov 24, 2020 - 20:00 UTC
Investigating
Sierra Wireless is currently experiencing a disruption with the services listed below. We are investigating to determine the cause and scope of the impact. No ETR is currently available.
Sessions that are currently established are not affected. Devices that attempt to establish a new session are unable to at this time.
We will provide an update as soon as we have additional information.