Delays in processing for PhishAlarm / Analyzer

Incident Report for Proofpoint Security Awareness

Resolved

This incident has been resolved.

Posted Dec 14, 2022 - 01:41 EST

Monitoring

A fix has been implemented and we are monitoring the system work through the backlog of messages.

Posted Dec 12, 2022 - 20:14 EST

Investigating

We are currently experiencing delays in processing reported emails through PhishAlarm / Analyzer.

Posted Dec 12, 2022 - 15:30 EST

This incident affected: U.S. Environment (PhishAlarm - CLEAR - U.S.), Europe Environment (PhishAlarm - CLEAR - Europe), and Asia/Pacific Environment (PhishAlarm - CLEAR - Asia Pacific).