Twilio - Voice Quality Issue for a subset of Twilio Irish Numbers
Incident Report for Ciptex
Resolved
The Issue regarding bad audio quality on a subset of calls to Irish Twilio numbers has been resolved and service is operating normally at this time.
Posted Jun 04, 2023 - 10:38 BST
Monitoring
Twilio has started seeing recovery in audio quality on a subset of calls to Irish Twilio numbers. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available
Posted Jun 04, 2023 - 08:59 BST
Update
Twilio are continuing their investigation into a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 03, 2023 - 17:03 BST
Update
Twilio are continuing their investigation into a service degradation due to bad audio quality on a subset of calls to Irish Twilio numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Jun 03, 2023 - 01:01 BST
Update
Twilio is investigating a service degradation due to bad audio quality on calls to Irish numbers via Magrathea. We expect to provide another update in 2 hours or as soon as more information becomes available
Posted Jun 02, 2023 - 11:43 BST
Investigating
Twilio is investigating a service degradation due to bad audio quality on calls to Irish numbers via Magrathea. We expect to provide another update in 1 hour or as soon as more information becomes available
Posted Jun 02, 2023 - 10:29 BST
This incident affected: Twilio (Twilio PSTN, Twilio Voice, Europe).