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Incident
Report for One.com
Resolved
The services have now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Identified
The issue has been identified and our Engineering team is working on resolving it as soon as possible.
Next update no later than 12:45 [CET/EST].
Next update no later than 12:45 [CET/EST].
Update
We are continuing to investigate this issue.
Investigating
We are currently experiencing issues with hosting and email services, affecting some customers.
As a result the following services might not be available: Website Builder, File Manager, Webmail
The website may also not appear online
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:15 [CET/EST].
As a result the following services might not be available: Website Builder, File Manager, Webmail
The website may also not appear online
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:15 [CET/EST].
This incident affected: General availability and Services (Website hosting, Mail services, Web apps).