Intermittent Meeting Joining Issues via PSTN
Incident Report for BlueJeans by Verizon
Resolved
Engineering has put a fix in place for this issue, and this is being marked as resolved. Please contact support if any further issues are experienced.
Posted Mar 03, 2022 - 16:00 PST
Investigating
A subset of customers may be experiencing intermittent issues joining a meeting using the PSTN Dial In option with pairing code. As a work-around, users can join the meeting via the Call Me feature if enabled on the account or switch to Dial In after joining with computer audio. Engineering is actively investigating.
Posted Mar 03, 2022 - 11:00 PST