[Tokyo Region] Degraded performance on Presto queries

Incident Report for Treasure Data

Resolved

The performance degradation problem has been resolved. Presto queries are now processed normally and all backlogs were processed.

Posted Apr 29, 2021 - 03:36 PDT

Monitoring

Presto query performance is now recovered. Queries are processed as usual. We're still monitoring metrics.

Posted Apr 29, 2021 - 03:27 PDT

Identified

We identified and removed the host causing problems. Presto query performance is now getting better.

Posted Apr 29, 2021 - 03:20 PDT

Update

We're still working on fixing this problem by adding more computing resources.

Posted Apr 29, 2021 - 03:07 PDT

Investigating

We are currently investigating the root cause, and also trying to add resources to process Presto queries.

Posted Apr 29, 2021 - 02:53 PDT

This incident affected: Tokyo (Presto Query Engine).