Bracket login unavailable

Incident Report for Mailprotector

Resolved

The issue with the geolocation map has been resolved. Bracket sign-in emails are functioning as expected.

Posted Sep 23, 2021 - 11:11 EDT

Identified

The team identified an issue with the geomapping. A temporary fix has been implemented. Please note, the geolocation map will not be visible in sign-in link emails.

Posted Sep 23, 2021 - 09:46 EDT

Investigating

We are investigating the issue preventing the sign-on link from being emailed to users attempting to log into the Bracket portal.

Posted Sep 23, 2021 - 09:19 EDT

This incident affected: Bracket Encrypted Email.