PaaS Portal - Azure Key Vault Intermittent Issue
Incident
Report for Optimizely Service
Resolved
This incident has been resolved.
Microsoft has updated a preliminary RCA for the initial impact to Microsoft services and it is available on their Status history page: https://status.azure.com/en-us/status/history/
Microsoft has updated a preliminary RCA for the initial impact to Microsoft services and it is available on their Status history page: https://status.azure.com/en-us/status/history/
Monitoring
PaaS portal has been restored. Microsoft is continue working with KeyVault team to investigate RCA. We will continue to provide updates as soon as we have more information.
Update
Microsoft has updated the scope of the issue: a subset of customers using Azure Key Vault in West Europe and North Europe may experience intermittent failures when attempting to perform operations for these resources in these regions. Resources leveraging the services from Azure Key Vault may also have seen downstream impact.
They are continuing to investigate the underlying cause and are working with relevant teams on mitigation steps.
They are continuing to investigate the underlying cause and are working with relevant teams on mitigation steps.
Update
We will continue the investigation together with our third-party providers to establish a cause of the intermittent outage.
We will provide more updates as soon as they become available.
We will provide more updates as soon as they become available.
Investigating
We're having an intermittent issue with PaaS Portal. The Engineering team is actively working with our third parties to find a root cause.
We apologize for the inconvenience and will share an update once we have more information.
We apologize for the inconvenience and will share an update once we have more information.