Issue with a 3rd party signature provider that is impacting the signature process
Incident Report for Ironclad Contract Management
Resolved
DocuSign was experiencing a service disruption impacting NA sites. As a result, any Ironclad workflows trying to send or receive signatures through DocuSign were unable to proceed. More details can be found on DocuSign’s status page (https://status.docusign.com/) and Twitter (https://twitter.com/AskDocuSign).

We will provide updates in any Support cases submitted. Now that DocuSign is back up, signature requests will need to be resent.
Posted May 24, 2022 - 16:08 PDT
Monitoring
The issue has been identified and we are monitoring the 3rd party's status page.
Posted May 24, 2022 - 11:52 PDT
This incident affected: North America (NA1) (Workflows) and Europe (EU1) (Workflows).
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