Higher Logic Thrive Marketing Enterprise (Real Magnet) campaign deployment/email issue

Incident Report for Higher Logic Platform

Resolved

We thank you for your patience. This issue has been resolved.
Posted 1 year ago. May 28, 2024 - 19:31 EDT

Investigating

A subset of customers are experiencing a delay in campaigns deploying and/or sending scheduled messages. At this time, we recommend you refrain from making changes to your campaign or scheduled messages as it will deploy as soon as things have caught up.

Our Engineering team is investigating this issue and we'll provide an update as soon as we can.

For updates on the progress of this issue, we will be posting regular updates on our status page at status.higherlogic.com.

We sincerely apologize for any inconvenience caused and greatly appreciate your understanding and patience during this time.
Posted 1 year ago. May 28, 2024 - 16:04 EDT
This incident affected: Marketing Enterprise (Real Magnet).
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