Retrospective : Latency in Journey Orchestrator Email processing and delivery

Incident Report for Gainsight

Resolved

We have observed and fixed capacity-related performance issues in Journey Orchestrator. While there were no failures, this issue did cause delays in Journey Orchestrator Email processing and delivery.

We take availability and performance seriously and will continue to make improvements for the best possible experience.

Please reach out to support@gainsight.com as needed with any questions.

Posted Dec 02, 2021 - 14:30 UTC