Delayed SIM Activations

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted Feb 17, 2021 - 02:54 UTC

Identified

There is a currently a delay regarding all SIM operations (Activations, Plan Changes, SMS over IP). Cellular network and other API services are unaffected.

Posted Feb 17, 2021 - 00:57 UTC

This incident affected: SIM Management (Device Dashboard, REST API) and Data Services (SMS over IP).