Radar Polling Error

Incident Report for Compeat

Resolved

This incident has been resolved.

Posted Aug 25, 2022 - 13:02 CDT

Monitoring

We have received multiple reports of client-based polling issues. Some customers are not seeing polling data. We have since remediated the problem and are currently monitoring the environment. It will take some time for the system to catch up and to show the polling data. Manual re-polls will not be necessary. Thank you for your patience!

Posted Aug 25, 2022 - 10:11 CDT

Investigating

Our development team is currently investigating intermittent Radar polling failures. We will provide updates here as we work to resolve this issue.

Posted Aug 25, 2022 - 09:46 CDT

This incident affected: Polling (API polling, Export Polling, Client Polling) and RADAR.