IT Visibility US Production Data Processing Delay

Incident Report for Flexera System Status Dashboard

Resolved

The backlog has been cleared

Posted Jul 30, 2021 - 07:40 PDT

Update

The number of customers with stale data is decreasing as we continue to reprocess data.

Posted Jul 27, 2021 - 10:37 PDT

Identified

Some customers are experiencing data processing delays in our US IT visibility instance causing stale data to appear in the various dashboards. The team has begun reprocessing data for the affected customers and will provide updates as we make progress on clearing the backlog.

Posted Jul 26, 2021 - 11:03 PDT

This incident affected: Flexera One - IT Visibility - North America (IT Visibility US).