This incident has been resolved. Live Chat notifications should be fixed by the end of this week. Contact support if you still have any issues.
Posted 1 month ago. Mar 26, 2025 - 22:06 UTC
Update
We are continuing to monitor for any further issues.
Posted 1 month ago. Mar 26, 2025 - 21:00 UTC
Monitoring
A fix has been implemented. For now, the Live Chat notifications are disabled due to performance issues, but we are working on resolving this issue as soon as possible.
Posted 1 month ago. Mar 26, 2025 - 20:59 UTC
Investigating
We are currently investigating an issue where our Panel (https://panel.chatfuel.com - not to be confused with Dashboard) is down.