The previous issue impacting Mindbody Web Software has been resolved. Thank you for your patience while we worked to restore service to full functionality.
Posted Mar 27, 2023 - 09:20 PDT
Monitoring
Our engineering teams have implemented a fix. We're monitoring to ensure SMS and email appointment reminder notifications through retention marketing within the Mindbody Web Software are sending appropriately. Thank you for your patience while we work to restore services. Our next update will be on Monday, March 27, 2023, at 9:00AM PDT.
Posted Mar 26, 2023 - 17:23 PDT
Update
We are continuing to investigate an issue impacting Mindbody Web Software. Mindbody Consumers with scheduled appointments on Mindbody studios with retention marketing enabled may not receive appointment reminder SMS and email notifications. Thank you for your patience while we work to restore services. Our next update will be at 6:00 PM PDT.
Posted Mar 26, 2023 - 16:52 PDT
Investigating
We are investigating an issue impacting Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 5:30 PM PDT.
Posted Mar 26, 2023 - 16:38 PDT
This incident affected: Mindbody (Mindbody Web Software - Asia Pacific, Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America).