Citrix Content Collaboration (ShareFile) is currently experiencing issues

Incident Report for ShareFile® Status Page

Resolved

At this time, we believe the issue affecting Citrix Content Collaboration (Sharefile) services in the U.S. region has been resolved. We will continue to monitor closely.

If you have any further issues, please contact Citrix Technical Support.

Posted Sep 27, 2021 - 11:06 EDT

Update

Current Status:

At this time, mitigation activities have restored the service back to normal in the US region. The Citrix Engineering team will continue to monitor.

Next Steps:

A further update will be provided within 60 minutes, no later than 15:30 UTC

Posted Sep 27, 2021 - 10:36 EDT

Investigating

Citrix Content Collaboration (ShareFile) is currently experiencing issues in the U.S. region that may be impacting end-users. Customers may experience issues connecting to the service.

Posted Sep 27, 2021 - 09:23 EDT

This incident affected: ShareFile®.