Genetec Clearance connectivity issue

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Sep 23, 2021 - 13:09 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2021 - 12:20 EDT

Identified

An intermittent connectivity issue has been identified to affect specific region. We are actively monitoring the issue and will provide update within an hour.

Posted Sep 23, 2021 - 12:14 EDT

This incident affected: Clearance (US).