We’ve applied a fix to address the underlying issue and are currently observing system performance and stability. Our team continues to monitor all affected services closely to ensure full recovery. Further updates will be shared as needed.
Posted Jul 28, 2025 - 17:13 UTC
Identified
The issue has been identified, we are working quickly to implement a fix, and we will provide an update as soon as the solution is in place
Posted Jul 27, 2025 - 15:36 UTC
Update
We are aware of an issue that is also affecting customers' ability to log in to their support dashboard. We are investigating this issue and will provide updates as more information becomes available.
Posted Jul 27, 2025 - 11:48 UTC
Investigating
We are currently experiencing an issue affecting the WAF Dashboard at waf.sucuri.net. Customers may be unable to log in or access dashboard functionality at this time.
Our engineering team is actively investigating and working to resolve the issue. We will continue to provide updates as soon as more information becomes available.
Please note that Firewall protection, Monitoring, and Backup services remain fully operational and are not impacted. This incident affects only the dashboard interface used to configure WAF settings.
Posted Jul 27, 2025 - 11:14 UTC
This incident affected: Sucuri Management Console (Login Dashboard, Support Dashboard, Website Firewall Dashboard, Monitoring Dashboard, Backups Dashboard).