Performance degradation for the subset of US Sandbox tenants.

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted May 25, 2021 - 03:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 24, 2021 - 19:47 PDT

Investigating

We are investigating a performance degradation for a subset of US Sandbox tenants and we're currently working to mitigate it.

Posted May 24, 2021 - 16:57 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI, Sandbox API).