Known Issues with Redtail CRM & Imaging

Incident Report for Redtail Technology

Resolved

This incident has been resolved.

Posted Mar 13, 2021 - 11:04 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 13, 2021 - 06:50 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 13, 2021 - 06:35 PST

Investigating

Some users are reporting an inability to login to Redtail CRM and Imaging. We have unleashed the issue-sniffing tech hounds to track down the root cause. We do sincerely apologize for any inconvenience the issue may cause to your daily operations.

Posted Mar 13, 2021 - 06:02 PST

This incident affected: Redtail API (REST), Redtail CRM, Redtail Imaging, and Retriever Cloud.