Intermittent Delays towards T-Mobile Destinations
Incident Report for Zipwhip Status | Gateway
Resolved
ZipWhip Operations has received confirmation from the Carrier that full redundancy has recovered. We are Resolving this Incident.

This issue may have affected latency for toll-free SMS and MMS messages to T-Mobile destinations.

Thanks for your patience while we confirmed Remediation.
Posted Mar 22, 2023 - 00:45 PDT
Monitoring
Zipwhip Operations is seeing Recovery of the latency issue towards T-Mobile.

This issue may have affected latency for toll-free SMS and MMS messages to T-Mobile destinations.

We will be Monitoring this for full remediation before Resolving this issue.
Posted Mar 21, 2023 - 17:32 PDT
Identified
Zipwhip Operations is now observing further Latency issue towards T-Mobile.

This issue may be affecting delays for toll-free SMS and MMS messages to T-Mobile destinations.

We are currently reaching out to the Carrier for further investigation.
Posted Mar 21, 2023 - 16:14 PDT
Monitoring
Zipwhip Operations are has observed Improvement in this latency issue towards T-Mobile.

This issue may have affected toll-free SMS and MMS messages to T-Mobile destinations.

We will be Monitoring for full Resolution while awaiting an update from the Carrier.
Posted Mar 21, 2023 - 14:20 PDT
Investigating
Zipwhip engineers are currently investigating intermittent delays for toll-free messages towards T-Mobile destinations. Updates will be provided as more information becomes available.
Posted Mar 21, 2023 - 12:46 PDT
This incident affected: SMS (Outbound (MT)) and MMS (Outbound (MT)).