Resolved -
This incident has been resolved and we are continuing to monitor performance.
May 7, 09:02 PDT
Monitoring -
Our partners implemented a fix, and we are continuing to monitor performance.
May 7, 08:55 PDT
Identified -
Our partners have identified a cause of the elevated error rates and high latencies across the app, and are working towards resolution
May 7, 08:42 PDT
Investigating -
Our partner is reporting an issue with their systems resulting in delayed messaging to our Customer Support team through the Live Chat and Email functionality. Messages may be delayed or missed.
May 7, 07:58 PDT