Twilio - Flex, Conversations and Sync Products Affected in the US Region
Incident Report for Ciptex
Resolved
Issues with Twilio Conversations, Flex and Sync products that might lead to increased latencies and occasional 500 errors on public APIs in the US region due to increased traffic on the system have been resolved and are operating normally.
Posted Dec 21, 2023 - 14:25 GMT
Monitoring
Twilio is observing recovery in issues with Twilio Conversations, Flex and Sync products that might lead to increased latencies and occasional 500 errors on public APIs in the US region due to increased traffic on the system. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 21, 2023 - 12:10 GMT
Investigating
Twilio is currently encountering issues with its Twilio Conversations, Flex, and Sync products, which may result in heightened latencies and intermittent 500 errors on public APIs in the US region due to increased traffic on the system. We will provide further updates as soon as additional information becomes available.
Posted Dec 21, 2023 - 11:11 GMT
This incident affected: Twilio (Twilio Sync, Twilio Programmable Chat, Twilio Conversations).